Delivery and Collection – Basic point

Through this site – We only offer Delivery and Collection options to the 25 mile area around NN1 2LZ.  Beyond this region, we DO NOT currently offer sales or service.  If you live further than our region, we are happy to discuss options, but it is not a part of our current business-model.

Card and Stock Condition
We only sell sealed stocks that are within a NEW condition, as you would expect from High Street Retail.

Likewise, our single cards from our website are sold as Mint or Near-Mint (M/NM) where possible.  Occasionally given the age of some cards, the condition may move towards “Light-Played” condition, but we will make you aware of this.

Payment
When you pay for your order, you acknowledge that we will ship the goods specified in your order to you (see delivery below) in return for your payment.  Alternatively we can hold items for you in-store, ready for collection at a later date.

Delivery
All deliveries are carried out by Mark, personally in the Zafira or Transit Van. We are loathe to use local couriers or Royal Mail during these uncertain times, keeping contact to a minimum.  We endeavour to ship your orders on Wednesdays and Saturdays.

Collection

Manascrew will operate a collection service on specified days…  Details are on another page…

Products & Photographs
All photographs on our site are representative of the product you will receive, and may not be a photograph of the actual card, box or product which is shipped to you.

Stock
We endeavour to ensure that if you make an order from our site we have sufficient stock to ship your immediately.

To this end, we operate a rule of 4 on most of our products, meaning that you are able to order a maximum of 4 of most of our items.  On the rare occasion a mistake leads to us showing incorrect stock levels on the site when you order, we will contact you at the earliest possible time to confirm how you wish us to proceed with your order. We may offer to refund the order, to ship the order at a later date when we have sufficient stock, or we may offer to ship the part of the order we can complete immediately, and refund to you any payment for goods we do not have in stock. Mistakes do get made and as a small-time operator, we hope you work with us on this front.

Pricing
We strive to ensure all prices are accurate – despite our hard work, however, on occasion a mistake may lead to an incorrect price being displayed on the website.
If you order a product from us which has an incorrect price, we are under no obligation to fulfil your order – however in acknowledgment of our mistake we will endeavour to contact you at the earliest possible opportunity in order to correct the error. We will offer you the option to receive a refund for any payments for mis-priced goods, and will offer to fulfil your order for any other products you may have ordered at the same time, or to refund those also.

Who We Are
“Manascrew” is a trading style of Manascrew.co.uk. You can contact us at:

Manascrew.co.uk

Chancery House

52 Sheep Street

Northampton

NN12LZ

 Prices

We are adamant in bringing a top-level of service to Northampton and surrounding environs.  It is through many hours that this takes to organise and perform the duties required. To this end, we also recognise that we are a very small operator in the scheme of things.  We are foremost an entertainment venue for our local community, which we have played an active role within for over 10 years.  To cut to this, Discounts that apply to bigger operators and overheads/economies of scale, make it hard for us to compete on price.  As such, we DO NOT freely “Price Match” or “negotiate” our prices to the level that other operators do, without a personal discussion in-store.  We hope you can respect this stance, as the prices may be higher, but we do offer much more than just a warehouse and speedy transit.